INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you: Information that you provide by filling in forms on our site kazurestaurants.com (the “Site”). This includes information provided at the time of registering to use the Site, subscribing to our newsletter, posting material or requesting further services, completing any surveys or reporting any problem with the Site; records of your correspondence (if any) with us; details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access; We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. They enable us:
- to estimate our audience size and usage pattern;
- to store information about your preferences, and so allow us to customise the Site according to aggregate preferences;
- to speed up your searches; and
- to recognise you when you return to the Site.
Google Analytics cookies collect information on how website visitors use the site and the applications on it. That information helps us to improve the site and the customer experience. Cookies collect information in an anonymous form which includes information of numbers of visitors, where they’ve come from and which pages on the site they’ve visited as well as how long they’ve spent on those pages. For further information please visit https://support.google.com/analytics/answer/6004245?hl=en
We use MailChimp to send out offers and newsletters. On every newsletter, there is an opt out button. Anyone clicking the opt out button will be removed from receiving further communications. For further information please visit: https://mailchimp.com/legal/privacy/
On the website there are booking forms, enabling you to send us a message directly through the website. In order to use that we need your first name, surname, telephone number and email address as well as your message. Your personal details along with your history of billing will be stored on our secure CRM system. If you have opted in to be contacted with news and offers, you will also receive these but can opt out any time you wish.
EMAILS AND PHONE NUMBERS
You are able to contact us via the email addresses provided on our website. Your personal details will be saved on our secure CRM system and used only so that we can respond and contact you in regard to your booking request as well as send you a booking confirmation. If you have selected to opt in you
WHERE WE STORE YOUR PERSONAL DATA
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- to ensure that content from the Site is presented in the most effective manner for you and for your computer;
- to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
- to carry out our obligations arising from any contracts entered into between you and us;
- to allow you to participate in interactive features of our service, when you choose to do so; and
- to notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you. We will not provide your data to third party advertisers or suppliers. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletter or surveys. We may share your information with those third parties for those limited purposes. If you do not want us to use your data in this way, please notify us using our “Contact Us” form. If you have opted in to our mailing list and wish at any time to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may unsubscribe via our “Contact Us” form.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties only in the following circumstances:
- if Kazu Restaurant or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers and users of the Site will be one of the transferred assets;
- or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have certain rights in relation to personal information we hold about you, albeit some of them only apply under certain circumstances. Details of these rights and how to exercise them are set out below.
Right of Access. You have the right at any time to ask us for a copy of the Information about you that we hold, and to confirm the nature of the Information and how it is used. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your Information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.
Right of Correction or Completion. If Information we hold about you is not accurate, or is out of date or incomplete, and requires amendment or correction you have a right to have the data rectified, updated or completed. You can let us know by contacting us at the address or email address set out below.
Right of Erasure. In certain circumstances, you have the right to request that Information we hold about you is erased e.g. if the Information is no longer necessary for the purposes for which it was collected or processed or our processing of the Information is based on your consent and there are no other legal grounds on which we may process the Information.
Right to Object to or Restrict Processing. In certain circumstances, you have the right to object to our processing of your Information by contacting us at the address or email address set out below. For example, if we are processing your Information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your information for direct marketing purposes.
You may also have the right to restrict our use of your Information, such as in circumstances where you have challenged the accuracy of the Information and during the period where we are verifying its accuracy.
Right of Data Portability. In certain instances, you have a right to receive any Information that we hold about you in a structured, commonly used and machine-readable format. You can ask us to transmit that Information to you or directly to a third party organisation